Solutions

One pattern. Every industry.

Organizational learning is domain agnostic: wherever decisions are made, judgement is evaporating. Five illustrative deployments, from forty people to forty markets, showing the minds at work, the systems that connect, what is extracted, and what each side of the platform does.

Tech startup · 40 people

The startup that stops re-deriving itself.

Forty engineers and a few hundred coding agents, shipping daily. Every architecture decision is made in a pull request, defended in Slack and forgotten by Friday: then re-argued, at token prices, next sprint. The product ships fast; the reasoning behind it has a half-life of a week.

The minds at work
Claude Code
Cursor
Codex
ChatGPT
Copilot
CI review agents
Support triage agents
The systems that connect
GitHub
Slack
Linear
Notion
Figma
Vercel
AWS
Sentry
PostHog
Stripe
Intercom
Trajectories extracted
  • Why the event bus won over direct calls: the options weighed and the failure that settled it
  • The reasoning behind every incident fix, traced from the Sentry alert to the patch that shipped
  • Pricing and packaging experiments: what was tried in Stripe, what moved, what was abandoned and why
  • Which growth experiments moved activation, and the PostHog evidence that proved it
What the business gets

New engineers inherit the architecture's reasoning on day one instead of six months in. Five different coding agents stop reaching five different conclusions about the same codebase, stop burning tokens rebuilding context the team already paid for, and the company's "why" survives the Series A hiring wave.

Dúnedain's role

Rides alongside the repos, the IDE agents, the CI pipeline and the chat: assembling trajectory context for every agent session, capturing decisions as a by-product of shipping, and checking each agent action against the authority it was granted.

White Tree's role

The startup's compounding technical judgement. Every model, every agent and every new hire queries one governed memory instead of five private ones, and the memory grows more valuable with every sprint it survives.

National FMCG · 3,000 people

The promo calendar that finally remembers.

Fifty brands, thousands of SKUs, a promotional cycle that resets every quarter. A thousand Copilot seats, forecasting agents inside the planning stack, and category managers who rotate every couple of years: their judgement leaves in the same taxi.

The minds at work
Copilot
ChatGPT Enterprise
Gemini
Demand forecasting agents
Trade-spend agents
Category insight agents
The systems that connect
SAP S/4HANA
Salesforce
Microsoft Teams
Power BI
Anaplan
Trade promotion management
NielsenIQ scan data
Coupa
SharePoint
Trajectories extracted
  • Which discount depth worked in which channel, and the reasoning that chose it against the scan data
  • Demand planning calls: the Anaplan forecast, the human override, and what sell-through said back
  • Supplier negotiations in Coupa: positions taken, concessions traded, terms that held
  • New product development gates: concepts tested, launches passed or killed, and why
What the business gets

Every promo cycle inherits the last one's lessons instead of repeating its mistakes. Trade spend stops funding experiments the company has already run, forecasting agents learn from every override instead of fighting them, and a new category manager is effective in weeks, not years.

Dúnedain's role

Harnesses the ERP, the CRM, the planning stack and the scan data: routing agent calls with the right commercial context attached, and extracting the reasoning behind decisions while the sensitive numbers stay sealed in the systems that own them.

White Tree's role

The commercial memory across seasons: promotion judgement, pricing memory, forecast overrides and supplier history held as one governed asset the whole category team, human and agent, draws on.

Enterprise software · CRM vendor

The vendor whose revenue engine learns.

Two thousand deals a year across six regions, an SDR agent fleet working the top of funnel, support agents resolving half the ticket volume. Every win and every loss produces reasoning: discount logic, objection handling, save plays. Almost none of it survives the quarter it was made in.

The minds at work
Claude
ChatGPT
Copilot
Gemini
SDR agents
Support resolution agents
RFP response agents
The systems that connect
CRM platform
Zendesk
Jira
Confluence
Gong
Slack
HubSpot
Snowflake
Tableau
NetSuite
Trajectories extracted
  • Deal strategy: why the discount was approved, which objections decided it, what the Gong calls and the loss review concluded
  • Churn saves: the usage signals spotted in Snowflake, the intervention chosen, whether it worked
  • Pricing and packaging moves, with the win rates that answered them
  • Roadmap trade-offs in Jira, linked to the customer evidence that justified them
What the business gets

SDR agents open with the objection handling that won the last hundred deals in the segment. Support resolutions compound instead of repeating, the RFP library answers from deals actually won, and product decisions carry provenance back to the customers who asked.

Dúnedain's role

Sits across the CRM, the support desk, the warehouse and the call record: assembling deal context for every agent touch, capturing revenue judgement at machine speed, with delegation chains and approval limits intact.

White Tree's role

The governed revenue memory: one memory for sales, success and product, with region-scoped permissions so the right teams inherit the right lessons and no agent quotes another region's discount floor.

Mining · Global operations

Thirty-year assets. Judgement that used to retire.

Ore bodies planned in decades, run by a workforce that flies in and out, engineered by people who eventually retire. Maintenance agents plan shutdowns, engineering assistants draft change requests, and the asset outlives everyone who remembers why it was built that way.

The minds at work
Copilot
ChatGPT Enterprise
Claude
Engineering assistants
Maintenance planning agents
Tender evaluation agents
The systems that connect
SAP
IBM Maximo
OSIsoft PI historians
SCADA
Deswik mine planning
Fleet management
GIS
Permits & compliance
Microsoft Teams
SharePoint
Trajectories extracted
  • Engineering change decisions on long-life assets: the options, the risks accepted, the sign-offs
  • Safety incident reasoning: not just the report, the judgement that changed the procedure
  • Maintenance strategy shifts: run-to-fail versus rebuild calls, and what the historian data said
  • Tender evaluations and contractor performance, cycle after cycle
What the business gets

Judgement stops retiring with the engineers and rotating out with the roster. Maintenance agents plan the next shutdown from every previous one. And when the regulator asks what the company knew and when, the bitemporal record answers with receipts.

Dúnedain's role

Harnesses the boundary between operational systems and enterprise systems with strict, auditable authority: agents read the historians and the EAM, but act only within the approvals engineering has granted, with every action receipted.

White Tree's role

A private, sovereign memory for a company whose knowledge is a safety asset: deployed inside the perimeter, every recall governed, every change preserved alongside what it replaced.

Sports brand · 40 markets

A brand that compounds across seasons.

Four seasons a year, forty markets, a dozen agencies, creative agents drafting campaign variants and media agents tuning spend by the hour. Range decisions, campaign calls and sponsorship deals are made by teams and partners that rotate faster than the calendar.

The minds at work
ChatGPT
Gemini
Copilot
Midjourney
Creative agents
Media buying agents
Agency copilots
The systems that connect
Centric PLM
SAP
Shopify Plus
Marketing Cloud
Meta ads
TikTok ads
Google Ads
Bynder DAM
Sprinklr
Slack
Google Drive
Trajectories extracted
  • Range planning in the PLM: which silhouettes were cut, which were backed, and the reasoning either way
  • Campaign creative decisions, paired with what Meta, TikTok and the sell-through said back
  • Sponsorship negotiations: valuations, terms, and how each deal performed
  • Trade marketing and retail partner programmes: what each account got, and what it returned
What the business gets

The next season starts from everything the last one learned, in every market at once. Creative agents draft from the brand's actual campaign memory instead of a style guide PDF, media agents inherit every past optimisation, and agencies plug into governed slices of brand memory on day one and lose access the day the contract ends.

Dúnedain's role

Spans regions, agencies and ad platforms as one harness: assembling campaign context for every creative and media agent, with permissions that respect who is inside the brand and who is a guest.

White Tree's role

The global brand memory: creative judgement, commercial memory and partner history, federated to retail partners when sharing the learning wins more than it risks.

Different sizes. Different systems. The same missing organ.

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